​Refund and Return Policy

Welcome to HomTab.com!

We carefully check and package all orders before dispatch. However, if something goes wrong with your order, we are here to help you.​

1. When Can You Request a Return or Replacement?​

We accept return or replacement requests under the following conditions:

• You received a damaged or broken product.
• You received the wrong item or an item is missing from your parcel​.
• The product has a major manufacturing defect.

2. Conditions for Return & Claims​.

• Claim Window:
• You must report any damage or issue within 24 to 48 hours of delivery.​

• Proof Required:
• Please share clear photos or an unboxing video of the damaged item, parcel packaging, and shipping label via WhatsApp (+92-3348581815) or. Email (info@homtab.com).

• ​Condition of Item:
• Items must be unused, in their original condition, and in original packaging.

3. Non-Returnable Conditions (Exceptions)​.

To ensure fair trading, we do NOT accept returns or refunds for:​

• Change of mind after order delivery.
• Slight color or print variations due to screen lighting/stock differences.​
• Ordering the wrong item/size by mistake.
• Items damaged due to customer misuse or handled after use.​

4. Refund Process.

• If a replacement for a damaged/wrong item is unavailable, a full refund will be issued.
• Refunds are processed via EasyPaisa, JazzCash, or Bank Transfer within 3 to 5 working days after inspecting the returned item.​

5. Customer Support Hours.

If you need any assistance, our team is available:

• Monday to Saturday:11:00 AM – 7:00 PM (PKT)​.
• Email: info@homtab.com​.
• WhatsApp / Phone: +92 334 8581815