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Return to shopFAQ
Shopping Information
You can search for products using the search bar at the top of the page, or browse through our categories in the main menu.
Yes! You can click the heart icon on any product to save it to your wishlist and view it later.
Product availability is indicated on the product page. If a product is in stock, you will see a “Add to Cart” button. If it’s out of stock, you may see a notification or the option to be notified when it’s back in stock.
Yes, you can make purchases as a guest without creating an account. However, creating an account allows you to save your shipping information, track your orders, and access exclusive offers.
Payment Information
We offer Cash on Delivery (COD) across Pakistan, as well as advance payments via Bank Transfer, EasyPaisa, and JazzCash.
Yes, absolute security is guaranteed. All transactions and customer details are encrypted and strictly confidential.
Yes, you can apply a coupon code during the checkout process. Simply enter the code in the designated field.
If your payment fails, you will be notified and given the option to try again or choose a different payment method. Please ensure that your payment information is correct and that you have sufficient funds in your account.
Order Returns
We offer a 7-day return and exchange policy for damaged, defective, or incorrect items. Please notify us within 24–48 hours of delivery.
Simply share photos or videos of the issue along with your order details via WhatsApp (+92 334 8581815) or Email (info@homtab.com), and our team will guide you through the process.
If the return is due to a damaged, defective, or wrong item sent by us, HomTab will cover all return shipping charges.
Yes, you can exchange an item for a different size or color. Please contact our customer support team for assistance.